Retail Customer Experience Associate - Flexible Hours

Walgreens; Grand Rapids (MI); On-site; USD 21,000 - 25,000; Full time

Job summary

Walgreens in Grand Rapids, MI is hiring for a Customer Experience role. You will greet customers, assist with products and services, and deliver courteous, efficient checkout.

You will register sales, process returns, and help maintain clean, well-merchandised aisles. Responsibilities include upselling, recommending items, protecting assets, following policies, and supporting store operations from inventory to display resets.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Registers sales on assigned cash register and provides courteous, efficient checkout service.
• Greets customers and assists with products and services; resolves questions for a positive experience.
• Maintains counters and shelves, merchandises displays, checks in and prices merchandise.
• Provides customer service in photo area and handles web pick-up orders when needed.
• Assists with store operations, inventory, and adheres to company policies.

Skills

Customer service

Cash handling

Sales recommendations

Merchandising

Teamwork

English proficiency

Tools

Store systems

Store equipment

Job description

Walgreens in Grand Rapids, MI is hiring for a Customer Experience role. You will greet customers, assist with products and services, and deliver courteous, efficient checkout.

You will register sales, process returns, and help maintain clean, well-merchandised aisles. Responsibilities include upselling, recommending items, protecting assets, following policies, and supporting store operations from inventory to display resets.