Guest Experience Specialist – Flexible Hours

Target; Chicago (IL); On-site; USD 25,000 - 38,000; Full time

Job summary

Target is seeking a Guest Advocate to help guests with a welcoming experience and to exceed guest expectations. You will engage with customers, assist with purchases, and guide them through digital tools like the Target App and Wallet.

The role requires strong communication, teamwork, and problem-solving in a fast-paced retail environment. We offer training and opportunities to grow, with a flexible schedule including nights, weekends, and holidays as needed; you will be part of a diverse team

Qualifications

• Excellent communication skills and friendly demeanor.
• Ability to interact with guests to deliver a welcoming experience.
• Strong problem solving and decision making to resolve guest concerns.
• Ability to adapt to different guest interactions and situations.
• Willingness to educate guests and engage around products and services.

Responsibilities

• Greet guests and deliver an easy, inspiring experience.
• Help guests find what they need and resolve issues for a smooth experience.
• End every guest transaction with a sincere thank you.
• Support team and assist peers while staying positive and respectful.
• Promote and explain benefits, offerings, and services; educate on Target App features.

Skills

Communication

Guest service

Teamwork

Problem solving

Tools

Handheld scanners

Target App

Job description

Target is seeking a Guest Advocate to help guests with a welcoming experience and to exceed guest expectations. You will engage with customers, assist with purchases, and guide them through digital tools like the Target App and Wallet.

The role requires strong communication, teamwork, and problem-solving in a fast-paced retail environment. We offer training and opportunities to grow, with a flexible schedule including nights, weekends, and holidays as needed; you will be part of a diverse team