Guest Experience Specialist - Flexible Hours, PTO & Benefits

RAINMAKER TEAM LLC; Richmond (KY); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Flexible Schedule

Dental/Vision

Health Insurance

Life Insurance

Paid Time Off

Incentives

Job summary

RAINMAKER TEAM LLC is seeking a Front Desk team member to assist guests, manage reservations, and uphold brand standards at our hotel location. You will greet guests, process payments, and coordinate with hotel departments to ensure a smooth stay.

The role requires flexibility to work morning, afternoon, or overnight shifts and a strong focus on customer service. Weekend availability is required, with a supportive team environment and competitive benefits.

Qualifications

• Guest-facing experience is preferred.
• Ability to handle cash and payments accurately.
• Excellent communication and interpersonal skills.

Responsibilities

• Be flexible within your work schedule; team player.
• Follow hotel policies and procedures for safety and operations.
• Handle money transactions (cash, credit card, check, gift card).
• Manage reservations: check-in/out, new reservations, modify existing.

Skills

Customer service

Cash handling

Communication

Job description

RAINMAKER TEAM LLC is seeking a Front Desk team member to assist guests, manage reservations, and uphold brand standards at our hotel location. You will greet guests, process payments, and coordinate with hotel departments to ensure a smooth stay.

The role requires flexibility to work morning, afternoon, or overnight shifts and a strong focus on customer service. Weekend availability is required, with a supportive team environment and competitive benefits.