Breakfast Experience Host & Guest Satisfaction Lead

ZMC Hotels, LLC; Oxford (AL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

$250 bonus for referrals

DailyPay access

Job summary

A hospitality company in Oxford, Alabama, seeks friendly team members for food preparation and guest service roles starting early in the morning. Responsibilities include ensuring a pleasant experience for guests, cleaning, and restocking during shifts. Candidates must be highly organized, possess good communication skills, and be able to work in a team environment. Employees enjoy various benefits including medical options, paid time off, and employee discounts. This role is pivotal in maintaining guest satisfaction and quality service.

Qualifications

• Must possess thorough knowledge of guest service and satisfaction.
• Requires good communication skills, both verbal and written.

Responsibilities

• Maintain complete knowledge of daily house count, in-house groups, and features.
• Be aware of guest satisfaction scores and improve them.
• Greet and acknowledge all arriving guests.
• Assist in providing a pleasant experience for guests.
• Promote breakfast options available.

Skills

Highly organized

Good communication skills

Team leadership

Basic computational ability

Basic computer skills

Job description

A hospitality company in Oxford, Alabama, seeks friendly team members for food preparation and guest service roles starting early in the morning. Responsibilities include ensuring a pleasant experience for guests, cleaning, and restocking during shifts. Candidates must be highly organized, possess good communication skills, and be able to work in a team environment. Employees enjoy various benefits including medical options, paid time off, and employee discounts. This role is pivotal in maintaining guest satisfaction and quality service.