Guest Experience Specialist – Flexible Hours

Target; Houston (TX); On-site; USD 19,000 - 27,000; Full time

Job summary

Target is seeking a Guest Advocate in Houston to greet guests, resolve questions, and enhance the in-store experience. You will help guests with products, promotions, and loyalty enrollment while maintaining store cleanliness and safety.

Training is provided and flexibility is expected for nights, weekends and peak times. You will learn to use handheld scanners and POS systems, assist with order pickup and drive-up, and contribute to a fast, friendly guest experience in a dynamic retail

Qualifications

• Excellent communication and guest service skills.
• Willing to engage with guests and fellow team members.
• Able to multitask in a fast-paced environment.
• Flexible schedule including nights, weekends, holidays.
• Ability to explain Target benefits and app features.

Responsibilities

• Greet guests and deliver a welcoming experience.
• Assist guests with needs and resolve concerns.
• Inform guests about current promos and store events.
• Know products and services to troubleshoot guest issues.
• Explain Target Loyalty benefits and assist with sign-up.
• Scan and bag items accurately and safely.
• Support order pickup and Drive Up while following policies.

Skills

Clear communication

Guest friendly

Attention to detail

Educate guests

Using store tech

Teamwork

Independent work

Tools

Handheld scanners

POS systems

Job description

Target is seeking a Guest Advocate in Houston to greet guests, resolve questions, and enhance the in-store experience. You will help guests with products, promotions, and loyalty enrollment while maintaining store cleanliness and safety.

Training is provided and flexibility is expected for nights, weekends and peak times. You will learn to use handheld scanners and POS systems, assist with order pickup and drive-up, and contribute to a fast, friendly guest experience in a dynamic retail