Guest Experience Specialist — Employee-Owned Growth

coborns; Illinois; On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discount

DailyPay

Paid Time Off

401(k) with company match

ESOP

Tuition reimbursement

Healthcare benefits

Job summary

Coborn's is hiring a Guest Service Representative to deliver remarkable guest service at the front-end with cashiering, money orders, postage, and other services. You will support the Guest Service team, handle transactions, and assist guests with returns and inquiries.

Role involves operating front-end equipment, performing audits for accuracy, and providing backup to teammates when needed. A customer-focused mindset is essential for success at Coborn's.

Qualifications

• Demonstrate exceptional guest service orientation.
• Ability to perform front-end duties including cashiering, returns, and price adjustments.
• Provide backup support across guest services and cashier operations.

Responsibilities

• Maintain a positive guest-first attitude.
• Operate front-end equipment including cash registers and payment terminals.
• Assist guests with returns, price adjustments, and service issues.
• Conduct cashier accuracy checks and alert management to problems.
• Support other stores functions as needed.

Skills

Guest service

Tools

Cashier systems

Money order machine

Postage equipment

Job description

Coborn's is hiring a Guest Service Representative to deliver remarkable guest service at the front-end with cashiering, money orders, postage, and other services. You will support the Guest Service team, handle transactions, and assist guests with returns and inquiries.

Role involves operating front-end equipment, performing audits for accuracy, and providing backup to teammates when needed. A customer-focused mindset is essential for success at Coborn's.