Guest Experience Specialist – Check-in & Reservations

Peachtree Group Hospitality Management; Lone Tree (CO); On-site; USD 26,174 - 26,794; Full time

Benefits offered by this job

Medical insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Peachtree Group Hospitality Management in Lone Tree, CO is seeking a Guest Service Agent to provide exceptional service to guests. Responsibilities include processing check-ins and check-outs, verifying billing details, and handling reservations in a professional manner.

The role demands a friendly disposition to anticipate guest needs and ensure satisfaction. The position offers a comprehensive benefits package, including medical and a generous 401(k) retirement match, among other perks.

Qualifications

• Process check-ins/outs and secure payment.
• Verify and adjust billing accurately.
• Assist guests with reservations and requests.

Responsibilities

• Anticipate guest needs and exceed expectations.
• Implement creative solutions for exceptional service.
• Follow high standards of quality for guest satisfaction.

Job description

Peachtree Group Hospitality Management in Lone Tree, CO is seeking a Guest Service Agent to provide exceptional service to guests. Responsibilities include processing check-ins and check-outs, verifying billing details, and handling reservations in a professional manner.

The role demands a friendly disposition to anticipate guest needs and ensure satisfaction. The position offers a comprehensive benefits package, including medical and a generous 401(k) retirement match, among other perks.