Guest Experience Specialist — Botanical Garden

NOVA Parks; Vienna (VA); On-site; USD 16,000 - 23,000; Full time

Job summary

The NOVA Parks Meadowlark Botanical Gardens Visitor Center seeks a friendly, detail-oriented Visitor Center Clerk to assist with daily operations. You will greet visitors, provide information, sell tickets, and support exhibits and gift shop duties.

The role requires cash handling accuracy, strong communication with the public and staff, and flexibility to work extra hours during peak seasons. Physical tasks include lifting and basic site maintenance as needed.

Qualifications

• Strong ability to communicate clearly with the public and staff.
• Interest in botanical gardens and horticulture.
• Ability to handle cash accurately and operate cash register.
• Availability to work additional hours during peak times.
• Strength and dexterity to perform all required tasks.

Responsibilities

• Greet visitors and provide information at the Visitor Center.
• Operate cash register to sell tickets and gift shop items.
• Answer telephone inquiries and interpret educational exhibits.
• Assist with opening/closing procedures for the Visitor Center and cash register.
• Receive deliveries and route them to the appropriate staff member; assist with basic site maintenance.

Skills

Customer service

Cash handling

Public communication

Attention to detail

Job description

The NOVA Parks Meadowlark Botanical Gardens Visitor Center seeks a friendly, detail-oriented Visitor Center Clerk to assist with daily operations. You will greet visitors, provide information, sell tickets, and support exhibits and gift shop duties.

The role requires cash handling accuracy, strong communication with the public and staff, and flexibility to work extra hours during peak seasons. Physical tasks include lifting and basic site maintenance as needed.