Visitor Center Clerk

NOVA Parks; Vienna (VA); On-site; USD 16,000 - 23,000; Full time

Job summary

The NOVA Parks Meadowlark Botanical Gardens Visitor Center seeks a friendly, detail-oriented Visitor Center Clerk to assist with daily operations. You will greet visitors, provide information, sell tickets, and support exhibits and gift shop duties.

The role requires cash handling accuracy, strong communication with the public and staff, and flexibility to work extra hours during peak seasons. Physical tasks include lifting and basic site maintenance as needed.

Qualifications

• Strong ability to communicate clearly with the public and staff.
• Interest in botanical gardens and horticulture.
• Ability to handle cash accurately and operate cash register.
• Availability to work additional hours during peak times.
• Strength and dexterity to perform all required tasks.

Responsibilities

• Greet visitors and provide information at the Visitor Center.
• Operate cash register to sell tickets and gift shop items.
• Answer telephone inquiries and interpret educational exhibits.
• Assist with opening/closing procedures for the Visitor Center and cash register.
• Receive deliveries and route them to the appropriate staff member; assist with basic site maintenance.

Skills

Customer service

Cash handling

Public communication

Attention to detail

Job description

The Visitor Center Clerk is responsible for assisting with the daily operation of the Meadowlark Botanical Gardens Visitor Center.

Pay Rate: $14.75 per hour

Major Duties/Specific Tasks

• Visitor services: greet visitors; operate cash register to sell tickets and gift shop items; provide information; answer telephone inquiries; interpret educational exhibits; perform daily opening/closing procedures for the Visitor Center building and cash register.
• Receive deliveries, guests, and phone calls and route them to the appropriate staff member.
• Assist with implementation of professional photography registration and rules.
• Perform basic facility maintenance chores: assist with watering and weeding Visitor Center plants; clean restrooms, gift shop, lobby and other areas of Visitor Center as necessary.

Minimum Qualifications

• Considerable ability to communicate clearly and effectively with the public and staff members to provide excellent customer service.
• Interest in botanical gardens and horticulture.
• Ability to handle cash accurately and operate cash register.
• Availability to work additional hours during peak operating times.
• Strength and dexterity necessary to perform all required tasks, including lifting, stooping, bending, and working in tiring and uncomfortable positions.