Guest Services Attendant (Evenings & Weekends)

Missouri Botanical Garden; Chesterfield (MO); On-site; USD 18,000 - 23,000; Part time

Job summary

Missouri Botanical Garden is seeking a part-time Visitor Services team member to welcome guests, sell admissions, and assist with inquiries at the Butterfly House. You will handle cash and credit card transactions, provide information about garden attractions, and help create a welcoming visitor experience.

The role requires excellent communication, reliability, and the ability to work evenings and weekends as needed in a busy public venue. Training and a supportive team environment are provided.

Qualifications

• Minimum of 2 years of visitor/customer service experience preferred.
• Experience in retail or cash handling and credit card transactions preferred.
• Ability to deliver guest service in a fast-paced mission-based public attraction.

Responsibilities

• Welcome, admit, and direct guests to ensure a positive visitor experience.
• Process ticket purchases and handle refunds/exchanges with accuracy.
• Provide information about Garden sites, events, and activities by phone or in person.
• Support sales at the admissions desk for cafe, gift items, and other services.
• Collaborate with staff to communicate daily events and visitor needs.

Skills

Customer service

Cash handling

Retail experience

Communication

Teamwork

Problem solving

Education

High School diploma or equivalent

Tools

POS system

Tessitura

Microsoft Office

Job description

Missouri Botanical Garden is seeking a part-time Visitor Services team member to welcome guests, sell admissions, and assist with inquiries at the Butterfly House. You will handle cash and credit card transactions, provide information about garden attractions, and help create a welcoming visitor experience.

The role requires excellent communication, reliability, and the ability to work evenings and weekends as needed in a busy public venue. Training and a supportive team environment are provided.