Guest Experience Specialist – Bonus Eligible (Retail)

Build-A-Bear Workshop, Inc; Toms River (NJ); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Monthly bonus

Comprehensive benefits

Job summary

Build-A-Bear Workshop, Inc. is seeking an energetic Bear Builder associate to help guests craft their personalized furry friends and deliver a memorable experience. This role emphasizes guest service, brand enthusiasm, and teamwork in a retail setting.

The position fosters a warm, inclusive atmosphere, aligns with brand standards, and relies on dependable collaboration with teammates to ensure guest satisfaction and operational excellence.

Qualifications

• High school diploma or GED is required.
• Associate’s (or higher) degree in business, management, or related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions.
• Uphold operational excellence by meeting brand standards and guidelines for a seamless guest experience.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service

Teamwork

Guest engagement

Education

High school diploma or GED

Job description

Build-A-Bear Workshop, Inc. is seeking an energetic Bear Builder associate to help guests craft their personalized furry friends and deliver a memorable experience. This role emphasizes guest service, brand enthusiasm, and teamwork in a retail setting.

The position fosters a warm, inclusive atmosphere, aligns with brand standards, and relies on dependable collaboration with teammates to ensure guest satisfaction and operational excellence.