Guest Experience Specialist

Target; Town of Florida (NY); On-site; USD 19,000 - 27,000; Full time

Job summary

Target, a leading retail company in the United States, is seeking a Guest Advocate to welcome guests, answer questions, and help with loyalty enrollments. The role focuses on creating an easy, friendly shopping experience across in-store and digital services.

You will assist guests with finding products, resolving issues, and guiding them through features like Order Pick Up, Drive Up, and the Target app. Training will cover guest service standards and safety policies.

Qualifications

• Excellent communication and guest interaction skills.
• Strong customer service mindset and problem-solving ability.
• Wlexible schedule including nights, weekends, holidays.
• Willingness to learn and educate guests on products and services.

Responsibilities

• Create an easy, inspiring guest experience by greeting and assisting guests.
• Help guests find items and resolve issues to ensure a smooth shopping experience.
• Promote Target loyalty programs and help guests use the Target app.
• Scan and bag items and support safe, accurate checkout operations.
• Support order pick up, drive-up, and online ordering processes.

Skills

Communication

Customer service

Teamwork

Flexibility

Attention to detail

Problem solving

Multitasking

Handheld scanners

Tools

Handheld scanners

Job description

Target, a leading retail company in the United States, is seeking a Guest Advocate to welcome guests, answer questions, and help with loyalty enrollments. The role focuses on creating an easy, friendly shopping experience across in-store and digital services.

You will assist guests with finding products, resolving issues, and guiding them through features like Order Pick Up, Drive Up, and the Target app. Training will cover guest service standards and safety policies.