Guest Experience Specialist

Target; King of Prussia (PA); On-site; USD 20,000 - 28,000; Full time

Job summary

Target is seeking a Guest Advocate to create a welcoming guest experience, helping guests find products, and resolving issues with care and efficiency. You will greet guests, explain promotions, and assist with digital features like the Target App to drive loyalty and satisfaction.

This role involves a fast-paced environment, requiring teamwork, flexibility across shifts including nights and weekends, and a strong customer-service mindset. Training supports growth and mastery of store operations.

Qualifications

• Greet and assist guests to create a welcoming experience.
• Resolve guest questions and concerns.
• Assist with store processes and guest services.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments.
• Greet guests and engage to understand needs.
• Help guests find items and resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Support team efforts and assist peers while maintaining a positive attitude.
• Demonstrate service culture and contribute to store initiatives.
• Explain current promos and how to use Target App features.

Skills

Guest interaction

Problem solving

Communication

Teamwork

Flexible schedule

Job description

Target is seeking a Guest Advocate to create a welcoming guest experience, helping guests find products, and resolving issues with care and efficiency. You will greet guests, explain promotions, and assist with digital features like the Target App to drive loyalty and satisfaction.

This role involves a fast-paced environment, requiring teamwork, flexibility across shifts including nights and weekends, and a strong customer-service mindset. Training supports growth and mastery of store operations.