Guest Experience Specialist

Target; New York (NY); On-site; USD 55,104,000 - 60,614,000; Full time

Job summary

Target in the United States is seeking a Guest Advocate to greet guests, assist with product discovery, and ensure a friendly, efficient shopping experience. You will promote loyalty programs, order pickup, and Drive Up while assisting with returns and maintaining store standards.

Training emphasizes communication, problem-solving, and teamwork in a fast-paced environment. Flexible scheduling, including nights and weekends, supports growth within Target's team.

Qualifications

• Communicating effectively with guests using positive language.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Ability to operate handheld scanners and other technology.

Responsibilities

• Create an easy, inspiring guest experience by greeting and helping guests.
• Help guests find items and resolve issues for a smooth shopping experience.
• Promote current promos, store activities, and Target App features.
• Assist with returns/exchanges and follow Target policies.
• Scan and bag items accurately while meeting safety standards.
• Support guest services like Order Pick Up and Drive Up.

Skills

Communication

Customer service

Teamwork

Multitasking

Attention to detail

Tech literacy

Adaptability

Tools

Handheld scanners

Job description

Target in the United States is seeking a Guest Advocate to greet guests, assist with product discovery, and ensure a friendly, efficient shopping experience. You will promote loyalty programs, order pickup, and Drive Up while assisting with returns and maintaining store standards.

Training emphasizes communication, problem-solving, and teamwork in a fast-paced environment. Flexible scheduling, including nights and weekends, supports growth within Target's team.