Guest Experience Specialist

Target; Huntersville (NC); On-site; USD 21,000 - 29,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome guests, help them find products, and resolve questions to ensure a seamless shopping experience. You will promote services, enroll guests in loyalty programs, and guide them in using store apps and checkout options.

Ideal candidates communicate well, stay composed in a busy environment, and collaborate with teammates to maintain store standards. Training supports guests and offers opportunities for skill development and growth.

Qualifications

• Strong customer service and guest interaction skills.
• Ability to multi-task in a fast-paced retail environment.
• Comfort with technology and using store devices (scanners, apps).
• Willingness to work flexible shifts including nights, weekends, holidays.

Responsibilities

• Greet guests and provide a welcoming, helpful experience.
• Assist guests in finding products and resolving issues to ensure smooth shopping.
• Explain store services and promotions; guide guests on using Target loyalty programs and app features.
• Handle transactions accurately and support cash handling procedures.
• Maintain an organized, clean workspace and assist team members as needed.

Skills

Customer service

Guest interaction

Communication

Teamwork

Problem solving

Flexibility

Tech/device operation

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to welcome guests, help them find products, and resolve questions to ensure a seamless shopping experience. You will promote services, enroll guests in loyalty programs, and guide them in using store apps and checkout options.

Ideal candidates communicate well, stay composed in a busy environment, and collaborate with teammates to maintain store standards. Training supports guests and offers opportunities for skill development and growth.