Guest Experience Specialist

Lululemon Athletica; Tampa (FL); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Generous employee discount

Fitness & yoga classes

Job summary

lululemon is seeking energetic Educators to deliver world-class guest experiences and expert product education in our retail stores. You will engage with guests, understand needs, and guide purchases while upholding the brand’s inclusive culture.

You will also support seamless transactions, stock replenishment, and adherence to store policies. The role emphasizes teamwork, accountability, and creating a vibrant store environment.

Qualifications

• Customer service experience in retail or service industry.
• Ability to communicate product education clearly.
• Commitment to inclusive, ethical guest interactions.

Responsibilities

• Interact with guests to ensure a great experience.
• Provide product education and discuss benefits.
• Handle end-to-end transactions and omnichannel programs.
• Move on the floor to engage with guests and assist store needs.
• Receive feedback and escalate with leadership as needed.
• Maintain store appearance and safety in line with policies.

Skills

Guest experience

Inclusion & Diversity

Integrity/Honesty

Personal responsibility

Self-awareness

Collaboration & teamwork

Enthusiasm

Education

High school diploma / GED or equivalent

Job description

lululemon is seeking energetic Educators to deliver world-class guest experiences and expert product education in our retail stores. You will engage with guests, understand needs, and guide purchases while upholding the brand’s inclusive culture.

You will also support seamless transactions, stock replenishment, and adherence to store policies. The role emphasizes teamwork, accountability, and creating a vibrant store environment.