Guest Experience Specialist

Lululemon Athletica Inc.; Tampa (FL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Mental health support

Paid time off

Retirement match

Employee discount

Fitness classes

Parenthood top-up

Development courses

Job summary

lululemon is seeking an Educator to deliver world-class guest service in our retail stores. You will engage with guests, share top-quality product education, and authentically speak about our community and culture.

Responsibilities include assisting guests with needs, supporting omnichannel programs, and helping maintain a luxurious store environment. Flexibility to work evenings/weekends is expected.

Qualifications

• Must be legally eligible to work in the United States.
• Must be 18 years of age or older.
• Must have the Right to Work and meet local requirements (where applicable).
• Must be able to travel to assigned store with own transportation.

Responsibilities

• Create world-class guest experience by engaging with guests and sharing product knowledge.
• Provide customized purchase and return solutions and support.
• Explain product education, features and benefits to guests.
• Execute seamless omnichannel programs (buy online, pickup in store, ship from store) per standards.
• Move dynamically on the sales floor to assist guests and maintain store presentation.
• Capture guest feedback and collaborate with leadership to resolve issues.

Skills

Guest experience

Customer service

Product education

Omnichannel

Floor presence

Feedback & action

Teamwork

Education

High school diploma

Job description

lululemon is seeking an Educator to deliver world-class guest service in our retail stores. You will engage with guests, share top-quality product education, and authentically speak about our community and culture.

Responsibilities include assisting guests with needs, supporting omnichannel programs, and helping maintain a luxurious store environment. Flexibility to work evenings/weekends is expected.