Guest Experience Educator — Luxury Retail

Lululemon; Pennsylvania; On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Employee discount

Extended health and dental benefits

Paid time off

Retirement plan matching

Fitness and yoga classes

Job summary

lululemon is seeking an Educator to deliver world-class guest service and product education in our stores. You will engage with guests, understand needs, and provide customized solutions while representing our community and culture.

In this role you’ll move across the floor, support store operations, and collaborate with team members to create a welcoming, inclusive environment. Availability includes evenings and weekends to meet guest needs.

Qualifications

• Delivers world-class guest service and product education.
• Engages guests to identify needs and offers tailored solutions.
• Represents lululemon culture and community in-store.

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guests' needs and provide customized solutions.
• Provide technical product education by articulating value and benefits.
• Facilitate seamless guest transactions and omnichannel programs.
• Move on the floor to engage with guests and attend to store needs.
• Receive guest feedback and escalate as needed.
• Contribute to a respectful, inclusive team environment.
• Collaborate with teammates to optimize guest experience and store operations.
• Perform product presentation tasks and support store operations.
• Use in-store technology to support operations and guest experience.
• Maintain store cleanliness and safety.

Skills

Guest experience

Product education

Omnichannel sales

Floor movement/engagement

Team collaboration

Customer service

Inclusivity values

Education

High school diploma

Tools

POS systems

In-store technology

Job description

lululemon is seeking an Educator to deliver world-class guest service and product education in our stores. You will engage with guests, understand needs, and provide customized solutions while representing our community and culture.

In this role you’ll move across the floor, support store operations, and collaborate with team members to create a welcoming, inclusive environment. Availability includes evenings and weekends to meet guest needs.