Guest Experience Specialist

Macy's; St. Louis (MO); On-site; USD 17,000 - 41,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Job summary

Macy's is seeking a Retail Selling Colleague who blends selling with genuine hospitality, helping customers find the right products and services. You’ll engage with shoppers on the floor and in fitting rooms, building relationships and driving memorable experiences.

Join a team that values warmth, product knowledge, and personal connections. You’ll maintain a welcoming space, support merchandise moves, and contribute to loyalty program benefits while achieving daily sales goals.

Qualifications

• Excellent customer service mindset and friendly demeanor.
• Ability to meet daily sales goals.
• Comfortable working in a team and interacting with customers.
• Must communicate effectively in English.

Responsibilities

• Assist customers on the floor and in fitting rooms.
• Keep sales floor and fitting rooms clean and organized.
• Present merchandise and guide purchases.
• Promote Macy's Loyalty program and services.
• Process transactions accurately at checkout.

Skills

Customer service

Sales goals

Teamwork

Communication

Tools

Cash register

Handheld scanner

POS system

Job description

Macy's is seeking a Retail Selling Colleague who blends selling with genuine hospitality, helping customers find the right products and services. You’ll engage with shoppers on the floor and in fitting rooms, building relationships and driving memorable experiences.

Join a team that values warmth, product knowledge, and personal connections. You’ll maintain a welcoming space, support merchandise moves, and contribute to loyalty program benefits while achieving daily sales goals.