Retail Sales & Guest Experience Specialist

Macy's; Scottsdale (AZ); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with well‑

Job summary

Macy's seeks a Retail Selling Flex Colleague to deliver outstanding customer experiences on the sales floor and in fitting rooms. You will blend friendly hospitality with product knowledge to guide customers to the right items and services.

Responsibilities include welcoming shoppers, staying current on promotions, and supporting merchandise moves while helping the store meet sales goals. Join a dynamic team focused on inclusivity and excellent service.

Qualifications

• Demonstrated customer service excellence.
• Ability to engage customers and drive loyalty.

Responsibilities

• Greet customers and understand their needs to provide personalized recommendations.
• Maintain a clean, organized sales floor and fitting rooms.
• Promote Loyalty program benefits and assist with transactions.
• Collaborate with team to meet or exceed sales goals.

Job description

Macy's seeks a Retail Selling Flex Colleague to deliver outstanding customer experiences on the sales floor and in fitting rooms. You will blend friendly hospitality with product knowledge to guide customers to the right items and services.

Responsibilities include welcoming shoppers, staying current on promotions, and supporting merchandise moves while helping the store meet sales goals. Join a dynamic team focused on inclusivity and excellent service.