Guest Experience & Sales Associate

Macy's; Austin (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You’ll engage customers, understand needs, and connect them with products and services on the floor or in fitting rooms while maintaining warmth and product knowledge to drive loyalty.

You’ll also help keep the space inviting, support teamwork, and contribute to meeting daily sales goals through friendly, informed service.

Qualifications

• Provide friendly, personalized service to help customers find products and services.
• Communicate effectively with customers, co-workers, and supervisors.
• Stay informed about new arrivals, promotions, and store policies.

Responsibilities

• Greet customers, understand needs, and offer personalized recommendations.
• Contribute to achieving daily sales goals and loyalty program enrollment.
• Keep sales floor and fitting rooms clean, organized, and well signed.
• Assist with merchandising moves and price sign updates as needed.
• Finish interactions with a thank you and call out loyalty benefits.

Skills

Customer service

Communication

Teamwork

Flexibility

Goal oriented

Tools

Cash register

Handheld devices

Job description

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You’ll engage customers, understand needs, and connect them with products and services on the floor or in fitting rooms while maintaining warmth and product knowledge to drive loyalty.

You’ll also help keep the space inviting, support teamwork, and contribute to meeting daily sales goals through friendly, informed service.