Guest Experience Specialist

Legends Global; Boston (MA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

A leading event management firm in Boston is seeking a Guest Service Ambassador to provide exceptional experiences to guests. You'll be responsible for ticket fulfillment, assisting with retail operations, and engaging guests in unique experiences. The ideal candidate will have strong sales skills, excellent communication abilities, and a passion for customer service. Join a dynamic team where collaboration and respect are integral to success in a fast-paced environment.

Qualifications

• High school diploma or equivalent; additional education or training in retail, sales, or customer service is a plus.
• Previous experience in ticket sales, retail or attractions is preferred.
• Ability to work flexible hours, including weekends, holidays, and evenings.

Responsibilities

• Provide exceptional customer service for all guests.
• Assist guests with ticket fulfillment and retail operations.
• Engage guests in the Magic Memories photo experience.

Skills

Customer service orientation

Sales skills

Communication skills

Ability to handle cash

Multi-lingual capabilities

Education

High School Diploma or Equivalent

Tools

Point-of-Sale (POS) systems

Job description

A leading event management firm in Boston is seeking a Guest Service Ambassador to provide exceptional experiences to guests. You'll be responsible for ticket fulfillment, assisting with retail operations, and engaging guests in unique experiences. The ideal candidate will have strong sales skills, excellent communication abilities, and a passion for customer service. Join a dynamic team where collaboration and respect are integral to success in a fast-paced environment.