Guest Room Experience Specialist

Extended Stay America; Peoria (IL); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great Working Environment

Recognition Programs

Vision Insurance

401(k) Plan

Employee Assistance Program

Employee Perks Program

Job summary

Extended Stay America in Peoria, IL is seeking a Housekeeper to clean guest rooms in accordance with company standards, ensuring a clean and comfortable stay for guests.

You will maintain carts and laundry areas, report maintenance issues, assist guests with requests, and participate in training programs. The role emphasizes guest service, safety, and teamwork.

Join a team that offers weekly pay, competitive wages, and a positive work environment.

Qualifications

• Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
• Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
• Apply good judgment at all times.

Responsibilities

• Cleans assigned guest rooms with adherence to company standards, policies and procedures.
• Maintains housekeeping carts, cart rooms and laundry areas to company standard.
• Reports maintenance issues directly to the front desk and/or manager on duty.
• Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
• Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
• Complies with all safety and security policies and procedures.
• Completes all required and annual Extended Stay University training.
• Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
• Responsible for maintaining overall hotel cleanliness.
• Other duties as assigned by the management team.

Skills

Understand instructions

Effective communication

Good judgment

Job description

Extended Stay America in Peoria, IL is seeking a Housekeeper to clean guest rooms in accordance with company standards, ensuring a clean and comfortable stay for guests.

You will maintain carts and laundry areas, report maintenance issues, assist guests with requests, and participate in training programs. The role emphasizes guest service, safety, and teamwork.

Join a team that offers weekly pay, competitive wages, and a positive work environment.