Guest Experience Specialist

Lbahospitality; North Charleston (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

Lbahospitality in North Charleston, SC is seeking a front office team member to provide exceptional guest service while maintaining hotel standards. You will greet and register guests, promote hotel amenities, and handle various guest requests to ensure a memorable stay.

Ideal candidates should possess a high school diploma, have experience in service or sales, and demonstrate strong communication and problem-solving skills. This position requires standing and moving for long hours.

Qualifications

• Previous experience in service or guest relations is preferred.
• Must demonstrate honesty and trustworthiness.
• Effective communication skills are essential.

Responsibilities

• Greet and register guests, handling room assignments.
• Promote and sell hotel services and amenities.
• Maintain guest privacy and accommodate special requests.

Skills

Customer service

Sales experience

Problem solving

Conflict resolution

Computer literacy

Education

High school diploma or equivalent

Job description

Lbahospitality in North Charleston, SC is seeking a front office team member to provide exceptional guest service while maintaining hotel standards. You will greet and register guests, promote hotel amenities, and handle various guest requests to ensure a memorable stay.

Ideal candidates should possess a high school diploma, have experience in service or sales, and demonstrate strong communication and problem-solving skills. This position requires standing and moving for long hours.