Guest Experience Specialist

Topgolf Payroll Services; Naperville (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Free Play

Half-price food

401(k) match

Job summary

Topgolf in Naperville, IL is seeking a Guest Services Associate to welcome players, assist with check-in and reservations, and provide venue information. You’ll help with equipment, promote promotions, and keep the venue clean and organized while assisting guests with retail items.

The role emphasizes excellent customer service, teamwork, and basic computer skills for reservations. A friendly, safe, and playful environment at Topgolf awaits with opportunities to grow.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Teamwork

Reservations systems

Physical fitness

Job description

Topgolf in Naperville, IL is seeking a Guest Services Associate to welcome players, assist with check-in and reservations, and provide venue information. You’ll help with equipment, promote promotions, and keep the venue clean and organized while assisting guests with retail items.

The role emphasizes excellent customer service, teamwork, and basic computer skills for reservations. A friendly, safe, and playful environment at Topgolf awaits with opportunities to grow.