Bay Host & Guest Experience Server

Topgolf Payroll Services; Naperville (IL); On-site; USD 10,000 - 15,000; Full time

Benefits offered by this job

Free Play & 1/2 price food

Health, dental, vision, 401(k) team 
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View team member benefits here

Free Mental Health Benefits

Job summary

Topgolf Naperville is seeking a guest-focused team member to warmly greet guests, take and deliver food and beverage orders, and assist with bay setup. You will help keep bays clean and organized, explain Topgolf technology, and handle guest inquiries with professionalism.

Join a team that embraces Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring, while complying with safety standards. Availability for evenings, weekends, and holidays is required in this fast-paced hospitality

Qualifications

• Previous customer service experience in hospitality or restaurant settings preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Skills

Customer service

Interpersonal skills

Communication skills

Attention to detail

Alcohol service

Job description

Topgolf Naperville is seeking a guest-focused team member to warmly greet guests, take and deliver food and beverage orders, and assist with bay setup. You will help keep bays clean and organized, explain Topgolf technology, and handle guest inquiries with professionalism.

Join a team that embraces Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring, while complying with safety standards. Availability for evenings, weekends, and holidays is required in this fast-paced hospitality