Guest Services Associate - Free Play & Half-Price Dining

topgolf; Naperville (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Free Play

Half-price food

Health insurance

Dental insurance

Vision insurance

401(k) match

Mental well-being platform

Job summary

Topgolf Naperville is seeking team members to welcome guests, assist with check-in and reservations, and share information about games and promotions. You will help guests with clubs and equipment, keep the venue tidy, and promote retail items while ensuring safety and guest satisfaction.

Strong communication, teamwork, and basic computer skills are essential. The role involves standing, moving, and lifting golf bags as part of daily operations at our Naperville location.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Teamwork

Reservations

Lifting

Job description

Topgolf Naperville is seeking team members to welcome guests, assist with check-in and reservations, and share information about games and promotions. You will help guests with clubs and equipment, keep the venue tidy, and promote retail items while ensuring safety and guest satisfaction.

Strong communication, teamwork, and basic computer skills are essential. The role involves standing, moving, and lifting golf bags as part of daily operations at our Naperville location.