Bay Host: Guest Experience & Food Service

topgolf; Naperville (IL); On-site; USD 10,000 - 15,000; Full time

Benefits offered by this job

Free Play

1/2 price food

Health insurance

Dental insurance

Vision insurance

401(k) match

Mental well-being platform

Job summary

Topgolf in Naperville, IL is seeking friendly guest-service team members to greet guests, take and deliver food and beverage orders, and keep bays clean and organized while guiding guests on Topgolf technology.

You will work in a fast-paced environment, deliver exceptional service, and uphold Topgolf's Core Values. The role requires evenings, weekends and holidays, with base pay of $9 per hour plus benefits.

Qualifications

• Previous customer service experience in hospitality or restaurant settings preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests to bays and share information on Topgolf offerings.
• Take and deliver food and beverage orders accurately and timely.
• Maintain bay cleanliness and organization, clear tables, and collect golf balls.
• Assist guests with bay setup and explain Topgolf technology usage.
• Address guest inquiries and resolve issues with professionalism.
• Collaborate with staff to create a positive guest experience.
• Uphold Topgolf Core Values: Fun, One Team, Excellence, Edgy Spirit, Caring.
• Comply with safety and health regulations at all times.

Skills

Interpersonal skills

Communication

Fast-paced environment

Attention to detail

Evenings/weekends/holidays

Job description

Topgolf in Naperville, IL is seeking friendly guest-service team members to greet guests, take and deliver food and beverage orders, and keep bays clean and organized while guiding guests on Topgolf technology.

You will work in a fast-paced environment, deliver exceptional service, and uphold Topgolf's Core Values. The role requires evenings, weekends and holidays, with base pay of $9 per hour plus benefits.