Guest Experience Specialist

Coborn's, Inc.; Moorhead (MN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Get Paid Daily with DailyPay

Paid Time Off (PTO)

Job summary

Coborn's, Inc. is seeking a Guest Services Representative to deliver remarkable guest service at the Front End, handling cashiering, money orders, Western Union, and other services that set Coborn’s apart from traditional grocers.

You will support store operations, assist with returns and price adjustments, and provide backup to management as needed, all while embracing Coborn’s employee-owned culture and growth opportunities.

Qualifications

• We are an EEO/AA Employer - All qualified individuals are encouraged to apply.

Responsibilities

• Maintain a "Say Yes to the Guest" attitude by providing remarkable guest service.
• Perform all front-end functions including, but not limited to: cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc.
• Assist guests with returned merchandise, overrings, and overcharges.
• Conduct cashier accuracy audits. Provide low-level troubleshooting and inform store management of problem areas, including pricing, equipment breakdowns, service levels and standards, personnel problems, etc.
• Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts.
• Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence.

Job description

Coborn's, Inc. is seeking a Guest Services Representative to deliver remarkable guest service at the Front End, handling cashiering, money orders, Western Union, and other services that set Coborn’s apart from traditional grocers.

You will support store operations, assist with returns and price adjustments, and provide backup to management as needed, all while embracing Coborn’s employee-owned culture and growth opportunities.