Guest Services Specialist — Front-End & Quick Transactions

Coborn's, Inc.; Minnesota; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

10% employee discount

DailyPay

PTO/Vacation

Health benefits

401(k) with match

ESOP

Job summary

Coborn’s, Inc. is seeking a Guest Services Representative to deliver remarkable guest service at the front end and Guest Service Counter. You will support cashier functions, handle money orders and Western Union, and assist with returns, exchanges, and other unique transactions to uphold Coborn’s high standards.

This role involves interactions with guests, helps ensure smooth store operations, and offers opportunities in a team-oriented, employee-owned environment with comprehensive benefits.

Responsibilities

• Maintain a "Say Yes to the Guest" attitude by providing remarkable guest service.
• Perform all front-end functions including cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc.
• Assist guests with returned merchandise, overrings, and overcharges.
• Conduct cashier accuracy audits. Provide low-level troubleshooting and/or inform store management of problem areas.
• Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts.
• Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence.

Skills

Guest service attitude

Cashier interventions

Transaction troubleshooting

Job description

Coborn’s, Inc. is seeking a Guest Services Representative to deliver remarkable guest service at the front end and Guest Service Counter. You will support cashier functions, handle money orders and Western Union, and assist with returns, exchanges, and other unique transactions to uphold Coborn’s high standards.

This role involves interactions with guests, helps ensure smooth store operations, and offers opportunities in a team-oriented, employee-owned environment with comprehensive benefits.