Guest Experience Specialist

Peachtree Group Hospitality Management; Gadsden (AL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) Retirement Match

Paid Holidays

Paid Time Off

Job summary

Peachtree Group Hospitality Management is hiring a Guest Service Agent in Gadsden, AL. The role involves handling check-ins and check-outs, assisting guests with reservations and requests, and ensuring a high standard of service.

This position promises a comprehensive benefits package that includes medical, dental, vision, life insurance, and a generous 401(k) match, enhancing work-life balance with Paid Holidays and Time Off.

Qualifications

• Customer service skills with a friendly demeanor.
• Ability to process financial transactions accurately.
• Problem-solving skills to anticipate and address guest needs.

Responsibilities

• Process guest check-ins and check-outs efficiently.
• Secure payment and verify billing.
• Assist guests with reservations and special requests.

Job description

Peachtree Group Hospitality Management is hiring a Guest Service Agent in Gadsden, AL. The role involves handling check-ins and check-outs, assisting guests with reservations and requests, and ensuring a high standard of service.

This position promises a comprehensive benefits package that includes medical, dental, vision, life insurance, and a generous 401(k) match, enhancing work-life balance with Paid Holidays and Time Off.