Guest Experience Specialist

Hyatt Hotels Corporation; Cypress (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free breakfast

Weekday evening social for guests

Job summary

Hyatt Hotels Corporation's HYATT house is seeking a Guest Service Agent to check guests in and out, manage reservations, and provide local information with attentive, courteous service. The role requires strong organization and communication skills and the ability to handle cash and phone inquiries in a fast-paced environment.

Joining our team means being part of a welcoming hospitality group where training and support help staff grow, with complimentary breakfast and weekday evening social

Qualifications

• Strong organizational and communication skills.
• Experience in guest service is preferred.
• Ability to handle cash and phones in a fast-paced setting.

Responsibilities

• Check-in and check-out of hotel guests.
• Handle cash register transactions and payments.
• Answer phones and provide local information to guests.

Skills

Excellent communication skills

Strong organizational skills

Cash handling experience

Job description

Hyatt Hotels Corporation's HYATT house is seeking a Guest Service Agent to check guests in and out, manage reservations, and provide local information with attentive, courteous service. The role requires strong organization and communication skills and the ability to handle cash and phone inquiries in a fast-paced environment.

Joining our team means being part of a welcoming hospitality group where training and support help staff grow, with complimentary breakfast and weekday evening social