Guest Experience Specialist

Sigma Squared; Boston (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Cheers is seeking a friendly, reliable Customer Service Associate to greet guests, answer questions, and help ensure a smooth, enjoyable experience in a fast‑paced setting.

You will replenish supplies, keep public areas clean and inviting, support teammates, and follow safety and quality standards, bringing enthusiasm and teamwork to every shift in Boston.

Reliability, punctuality, and a can‑do attitude are essential as we create memorable moments for every guest.

Qualifications

• Experience in fast-paced customer service preferred.
• Ability to greet customers warmly and answer questions.
• Strong teamwork and reliability on shift.

Responsibilities

• Greet customers and handle requests to ensure a smooth visit.
• Keep counters, seating, and service stations clean and stocked.
• Replenish supplies and assist teammates as needed.

Skills

Customer service

Communication

Teamwork

Tools

POS system

Job description

Cheers is seeking a friendly, reliable Customer Service Associate to greet guests, answer questions, and help ensure a smooth, enjoyable experience in a fast‑paced setting.

You will replenish supplies, keep public areas clean and inviting, support teammates, and follow safety and quality standards, bringing enthusiasm and teamwork to every shift in Boston.

Reliability, punctuality, and a can‑do attitude are essential as we create memorable moments for every guest.