Team Member

Sigma Squared; Boston (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Cheers is seeking a friendly, reliable Customer Service Associate to greet guests, answer questions, and help ensure a smooth, enjoyable experience in a fast‑paced setting.

You will replenish supplies, keep public areas clean and inviting, support teammates, and follow safety and quality standards, bringing enthusiasm and teamwork to every shift in Boston.

Reliability, punctuality, and a can‑do attitude are essential as we create memorable moments for every guest.

Qualifications

• Experience in fast-paced customer service preferred.
• Ability to greet customers warmly and answer questions.
• Strong teamwork and reliability on shift.

Responsibilities

• Greet customers and handle requests to ensure a smooth visit.
• Keep counters, seating, and service stations clean and stocked.
• Replenish supplies and assist teammates as needed.

Skills

Customer service

Communication

Teamwork

Tools

POS system

Job description

About Us:

We’re dedicated to providing reliable, friendly service with a focus on quality and customer satisfaction. Whether you’re stopping by, ordering in, or on the go, we aim to deliver a seamless and enjoyable experience every time. Join us as we bring convenience, care, and a personal touch to everything we do.

• Keep public‑facing areas (counters, seating, sales floor, or service stations) clean, safe, and inviting.
• Replenish supplies and inventory—everything from condiments and product displays to safety materials—so guests and coworkers always have what they need.
• Greet customers promptly, answer questions, and handle requests to ensure a smooth, enjoyable experience.
• Collaborate with your teammates and follow all company safety and quality standards.
• Genuine enthusiasm for customer service and a can‑do attitude.
• Ability to stay organized and move quickly in a lively environment.
• Reliability, punctuality, and a spirit of teamwork.

If you’re ready to create memorable moments for every guest, apply today and raise a glass to new beginnings with Cheers!