Guest Experience Shift Leader

UDF-MyScoop Branding; Loveland (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers in Loveland, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience, supervise a shift, and ensure safe, ethical operation in a fast-paced retail setting.

You will handle shakes, ice cream, POS and gas sales, stock shelves, and maintain cleanliness while meeting state regulations. Position requires flexible 37–40 hours/week and may include 1st–3rd shifts.

Qualifications

• Must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales.
• Ability to speak and understand English to communicate with customers.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm hello and ensure the store is ready for Guests.
• Prepare DipSide items: shakes, malts, ice cream cones, sundaes, sodas, and hand-packed containers.
• Operate POS system and gas console; process transactions, handle cash/credit and related tasks.
• Stock merchandise and keep dip cabinet, coffee pots and freezers stocked and presentable.
• Maintain store security and follow cash-drop and tobacco/alcohol management procedures.
• Keep store and parking lot clean and safe; monitor equipment temperatures.
• Complete time records accurately and follow management directions for other duties.
• Communicate effectively in English with customers.

Job description

United Dairy Farmers in Loveland, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience, supervise a shift, and ensure safe, ethical operation in a fast-paced retail setting.

You will handle shakes, ice cream, POS and gas sales, stock shelves, and maintain cleanliness while meeting state regulations. Position requires flexible 37–40 hours/week and may include 1st–3rd shifts.