Guest Experience Shift Leader

UDF-MyScoop Branding; Columbus (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is hiring a Shift Leader to deliver the Hi Five Guest Experience and supervise store operations during assigned shifts in Columbus, OH. You will greet guests, supervise a team, and ensure accurate point-of-sale and gas transactions while maintaining clean, stocked conditions.

The role requires adherence to safety and policy guidelines and the ability to manage duties across customer service, inventory, and cash handling during peak hours.

Qualifications

• Must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco.
• Must adhere to company policies and ensure safe, ethical operations.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience and greet Guests with a warm, authentic hello.
• Assist with shakes, malts, cups/cones of ice cream, sundaes, sodas and hand-packed containers.
• Operate POS system and gas console accurately, handling transactions and payments.
• Keep shelves, displays, and freezers stocked and clean; ensure dip cabinet and coffee pots are prepared.
• Maintain awareness to minimize loss and follow cash handling procedures.

Job description

United Dairy Farmers is hiring a Shift Leader to deliver the Hi Five Guest Experience and supervise store operations during assigned shifts in Columbus, OH. You will greet guests, supervise a team, and ensure accurate point-of-sale and gas transactions while maintaining clean, stocked conditions.

The role requires adherence to safety and policy guidelines and the ability to manage duties across customer service, inventory, and cash handling during peak hours.