Guest Experience Shift Lead — Full-Time

UDF-MyScoop Branding; Columbus (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers in Columbus, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience, lead daily store operations, and supervise the team on assigned shifts.

Responsibilities include greeting guests, preparing shakes and ice cream, processing transactions at the POS and gas console, stocking and ensuring product quality, and maintaining safety and compliance with all store policies and laws.

Qualifications

• Must be able to provide outstanding guest service following company standards.

Responsibilities

• Greet guests and deliver the Hi Five Guest Experience.
• Assist with shakes, sundaes, cones, and other DipSide items.
• Operate POS system and gas console accurately.
• Stock shelves, dairy cases, and equipment; ensure products are fresh and properly rotated.
• Maintain store cleanliness and safety; monitor temperatures of refrigeration units.

Skills

Guest service

POS operation

Cash handling

Team supervision

Communication

Alcohol/tobacco compliance

Tools

POS terminal

Gas console

Price book

Job description

United Dairy Farmers in Columbus, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience, lead daily store operations, and supervise the team on assigned shifts.

Responsibilities include greeting guests, preparing shakes and ice cream, processing transactions at the POS and gas console, stocking and ensuring product quality, and maintaining safety and compliance with all store policies and laws.