Guest Experience Shift Lead

Main Event; North Kansas City (MO); On-site; USD 22,799 - 28,240; Full time

Job summary

A leading entertainment center in North Kansas City is seeking an experienced Shift Supervisor to drive innovation and foster a collaborative environment. The ideal candidate should have excellent customer service skills, at least 18 months of experience with Main Event, or two years in a supervisory role. Key responsibilities include maintaining cleanliness standards and communicating effectively with team members to enhance guest experiences. Join our dynamic team and create memorable moments for guests and employees alike.

Qualifications

• Must be at least 21 years old.
• Minimum of 18 months experience with Main Event or 2+ years in a Supervisory Role.
• Ability to work in a fast-paced environment.

Responsibilities

• Maintain cleanliness standards at the center.
• Hold yourself and others accountable for high performance culture.
• Attend weekly manager meetings.
• Communicate effectively in various mediums.

Skills

Problem solving

Customer service

Attention to detail

Professional demeanor

Tools

Alcohol Seller/Server Certification

Food Handler Certification

Job description

A leading entertainment center in North Kansas City is seeking an experienced Shift Supervisor to drive innovation and foster a collaborative environment. The ideal candidate should have excellent customer service skills, at least 18 months of experience with Main Event, or two years in a supervisory role. Key responsibilities include maintaining cleanliness standards and communicating effectively with team members to enhance guest experiences. Join our dynamic team and create memorable moments for guests and employees alike.