Shift Lead: Drive Guest Experience & Team Leadership

Diversified Restaurant Group; Kansas City (MO); On-site; USD 20,319 - 23,763; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Education Benefits

DailyPay

Job summary

A restaurant franchise group is seeking a Shift Lead in Kansas City, Missouri, to oversee team operations and ensure excellent customer service. The ideal candidate will have at least one year of restaurant experience, a passion for leading a team, and must be 18 or older. Responsibilities include managing services, providing feedback, and assisting with financial controls. This is a full-time position, offering a competitive hourly wage between $14.75 to $17.25, depending on experience.

Qualifications

• Must be 18 years or older.
• One-year restaurant experience required.
• Must maintain a current Health Card.

Responsibilities

• Greet guests and ensure great service.
• Lead team in achieving service standards.
• Provide constructive feedback to team members.
• Assist with Profit and Loss management.

Skills

Customer service

Team leadership

Math skills

Problem-solving

Job description

A restaurant franchise group is seeking a Shift Lead in Kansas City, Missouri, to oversee team operations and ensure excellent customer service. The ideal candidate will have at least one year of restaurant experience, a passion for leading a team, and must be 18 or older. Responsibilities include managing services, providing feedback, and assisting with financial controls. This is a full-time position, offering a competitive hourly wage between $14.75 to $17.25, depending on experience.