Guest Experience Shift Lead

Main Event; Austin (TX); On-site; USD 14,120 - 25,830; Full time

Job summary

Main Event in Austin, TX is looking for a dedicated Shift Supervisor to manage guest experiences and support team collaboration. The role requires excellent customer service skills and the ability to multitask in a fast-paced environment.

The ideal candidate should be 21+ years old, have supervisory experience, and hold necessary certifications. Join a fun-loving atmosphere where team members create memorable experiences for guests while fostering a high-performance culture.

Qualifications

• 21 years + of age.
• Ideally 18 months+ with Main Event or 2 years+ in a Supervisory Role.
• Valid Alcohol Seller/Server and Food Handler Certifications.

Responsibilities

• Maintaining the center’s appearance through cleanliness standards.
• Holding yourself and others accountable for a high-performance culture.
• Communicating effectively in verbal and written forms.

Skills

Friendly, Professional Demeanor

Excellent customer service skills

Ability to Create an Amazing Guest Experience

Job description

Main Event in Austin, TX is looking for a dedicated Shift Supervisor to manage guest experiences and support team collaboration. The role requires excellent customer service skills and the ability to multitask in a fast-paced environment.

The ideal candidate should be 21+ years old, have supervisory experience, and hold necessary certifications. Join a fun-loving atmosphere where team members create memorable experiences for guests while fostering a high-performance culture.