Guest Experience Server with Wine Service

kimptonhotelsandrestaurantscareers; California (MO); On-site; USD 35,000 - 52,000; Full time

Job summary

Kimpton Hotels & Restaurants is seeking a guest-focused server to deliver exceptional service in a fast-paced setting. You will expertly describe menu items, guide guests through wine and beverage options, and maintain a warm, personal touch that reflects Kimpton's culture.

Ideal candidates bring strong communication skills, the ability to multitask under pressure, and a flexible schedule to cover evenings, weekends, and holidays as needed. Training emphasizes hospitality and team collaboration.

Qualifications

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Able to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system is required.

Responsibilities

• Provide guests with quality customer service by demonstrating excellent knowledge of all menu items.
• Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner.
• Greet and welcome our guests and promptly attend to tables.
• Receive and take guest orders, process in POS system quickly and accurately.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s).
• Ensure that guests have an enjoyable and memorable experience; relay complaints to management.
• Perform setup and breakdown of various stations; assist with to-go orders and seating.

Skills

Customer service

Multitasking

Communication

Flexibility

Education

Food Handler Certification

Alcohol Awareness Certification

Tools

POS System

Job description

Kimpton Hotels & Restaurants is seeking a guest-focused server to deliver exceptional service in a fast-paced setting. You will expertly describe menu items, guide guests through wine and beverage options, and maintain a warm, personal touch that reflects Kimpton's culture.

Ideal candidates bring strong communication skills, the ability to multitask under pressure, and a flexible schedule to cover evenings, weekends, and holidays as needed. Training emphasizes hospitality and team collaboration.