Guest Experience Server & Pairing Specialist

Four Points by Sheraton Dallas Fort Worth Airport North; Harrisonburg (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Encore Hospitality is seeking a Restaurant Server to provide exceptional dining experiences, presenting menus, answering questions, and making recommendations. You will upsell specials and ensure timely delivery while maintaining cleanliness and guest satisfaction.

Ideal candidates have strong customer service skills, the ability to multitask across multiple tables, and knowledge of food and beverage offerings. Flexible work hours and a team-oriented environment are offered.

Qualifications

• High school diploma or equivalent preferred.
• Prior server experience is a plus but not required.
• Familiarity with restaurant POS systems is preferred.
• Excellent customer service and communication skills with a friendly demeanor.
• Strong multitasking and organizational abilities to manage multiple tables and orders.

Responsibilities

• Greet guests, present menus, and take orders with accuracy.
• Serve food and beverages promptly and professionally.
• Maintain knowledge of menu, specials, and pairings.
• Ensure cleanliness of dining areas and stations.
• Collaborate with kitchen and bar staff to ensure smooth service.
• Process payments accurately and manage guest checks.

Skills

Customer service

Communication

Multitasking

Teamwork

Food/beverage knowledge

POS familiarity

Education

High school diploma or equivalent

Tools

POS systems

Job description

Encore Hospitality is seeking a Restaurant Server to provide exceptional dining experiences, presenting menus, answering questions, and making recommendations. You will upsell specials and ensure timely delivery while maintaining cleanliness and guest satisfaction.

Ideal candidates have strong customer service skills, the ability to multitask across multiple tables, and knowledge of food and beverage offerings. Flexible work hours and a team-oriented environment are offered.