Guest-Focused Server | Upsell & Deliver Top Service

Apsilon Hotels, LLC; Peachtree City (GA); On-site; USD 17,000 - 28,000; Full time

Job summary

Apsilon Hotels, LLC is seeking a friendly, customer-focused server to provide fast, efficient service and upsell menu items in our dining area. You will take orders, handle payments, and ensure guests have a positive dining experience.

The role requires greeting guests, explaining specials, delivering food and drinks, and maintaining clean workstations while adhering to health and safety regulations. Prior customer service experience is a plus.

Qualifications

• Ability to apply basic mathematical concepts, use a calculator, and make change.
• Excellent interpersonal skills and focus on serving customers.
• Ability to approach all encounters with guests and team members in attentive, friendly, courteous, and service-oriented manner.
• Ability to learn cash register software used by bar or restaurant.
• Knowledge of workplace safety procedures.

Responsibilities

• Greet guests, introduce specials of the day, explain the menu using concise and articulate language. Listen and respond to questions.
• Serve assigned tables as determined by management.
• Pick up and deliver orders on a tray (weighing up to 20 lbs) to guests within a timely manner.
• Ensure the accuracy of all orders.
• Ensure products are in compliance with food and company standards.
• Return the table throughout guest's visit to ask if they are satisfied, check for refills, and clear miscellaneous items from the table.
• Deliver checks promptly to the line so orders can be prepared within a timely manner.
• Maintain knowledge of restaurant's food and beverage preparation.
• Enter and complete customers' orders on computer system. Accept different types of payment and make change.
• Maintain cleanliness of all tables.
• Maintain cleanliness of workstations during working hours and perform weekly maintenance.
• Comply with all health and safety regulations.
• Comply with State laws for serving alcoholic beverages.
• Check identification of guests to ensure they are of legal age to consume alcoholic beverages; politely refuse to serve beverages to guests who are not of legal age.
• Function as host when needed.
• Perform service duties for other servers, at times, by picking up food and drink orders when ready and providing assistance to other tables as necessary.

Job description

Apsilon Hotels, LLC is seeking a friendly, customer-focused server to provide fast, efficient service and upsell menu items in our dining area. You will take orders, handle payments, and ensure guests have a positive dining experience.

The role requires greeting guests, explaining specials, delivering food and drinks, and maintaining clean workstations while adhering to health and safety regulations. Prior customer service experience is a plus.