Guest Experience Server — Menu & Beverage Expert

Pyramid Global Hospitality; Kentucky; On-site; USD 17,000 - 28,000; Full time

Job summary

Pyramid Global Hospitality is seeking a highly motivated Server for Hyatt Place Athens/Downtown. You’ll be the face of our restaurant, delivering attentive service, presenting menus, and guiding guests through their dining experience in a fast-paced environment.

We value an engaging personality, descriptive selling, 2–4 years of food service experience, and knowledge of wine, beer, cocktails, and spirits. You will work closely with kitchen and bar teams to ensure guest satisfaction and accurate

Qualifications

• 2–4 years of food service experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.
• Excellent communication skills.

Responsibilities

• Prepare the restaurant pre-shift for the service ahead.
• Greet guests as they arrive or move about the restaurant.
• Guide guests on their culinary journey through descriptive selling of the menu.
• Be accurate in your order taking, confirming all special requests.
• Be the master of the menu, understanding the details to enhance the conversation.
• Work collaboratively with other restaurant servers and kitchen/bar staff.
• Assist guests who have concerns to guide them to a resolution that leaves them happy.
• Finalize the experience through timely and accurate bill presentation.

Skills

Engaging personality

Descriptive selling

Food service

Wine knowledge

Under pressure

Communication skills

Job description

Pyramid Global Hospitality is seeking a highly motivated Server for Hyatt Place Athens/Downtown. You’ll be the face of our restaurant, delivering attentive service, presenting menus, and guiding guests through their dining experience in a fast-paced environment.

We value an engaging personality, descriptive selling, 2–4 years of food service experience, and knowledge of wine, beer, cocktails, and spirits. You will work closely with kitchen and bar teams to ensure guest satisfaction and accurate