Wine-Savvy Server: Menu Expert in Fast-Paced Dining

BENCHMARK; Kentucky; On-site; USD 42,706,000 - 71,635,000; Full time

Job summary

Hyatt Place Athens/Downtown, part of the Pyramid Global Hospitality portfolio, is seeking a highly motivated Server to deliver exceptional guest experiences in a fast-paced restaurant setting.

As a front-line ambassador, you will greet guests, upsell menu items, and ensure accurate order taking while collaborating with kitchen and bar staff to maintain smooth service. Prior food service experience and knowledge of wine and spirits are essential.

Qualifications

• Engaging and welcoming personality.
• Descriptive and able to upsell.
• 2–4 years of food service experience.
• Knowledge of wine, beer, cocktails, and spirits.

Responsibilities

• Prepare the restaurant pre-shift for the service ahead.
• Greet guests as they arrive or move about the restaurant.
• Guide guests on their culinary journey through descriptive selling of the menu.
• Be accurate in your order taking, confirming all special requests.
• Be the master of the menu, understanding the details to enhance the conversation.
• Work collaboratively with other restaurant servers and kitchen/bar staff.
• Assist guests who have concerns to guide them to a resolution that leaves them happy.
• Finalize the experience through timely and accurate bill presentation.

Skills

Guest service

Sales

Food service experience

Wine knowledge

Communication

Job description

Hyatt Place Athens/Downtown, part of the Pyramid Global Hospitality portfolio, is seeking a highly motivated Server to deliver exceptional guest experiences in a fast-paced restaurant setting.

As a front-line ambassador, you will greet guests, upsell menu items, and ensure accurate order taking while collaborating with kitchen and bar staff to maintain smooth service. Prior food service experience and knowledge of wine and spirits are essential.