Event Hospitality Server — Guest Experience Specialist

Convene Hospitality Group; Boston (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health & Wellness

Time Off & Balance

Financial Growth

Development & Recognition

Community & Impact

Job summary

Convene Hospitality Group is seeking a Hospitality Service Technician to join our Operations team in a dynamic, guest-centric environment. You will deliver attentive service, work with Culinary, Production, and Technology teams, and uphold our standards to create seamless experiences for clients and guests.

You will support station setup, food and beverage presentations, and ongoing collaboration across departments to ensure every detail contributes to exceptional client experiences and brand

Qualifications

• Minimum 2 years of serving experience.
• Strong communication, interpersonal, and organizational skills.
• Flexible schedule with varied or extended hours as needed.

Responsibilities

• Deliver world-class service in alignment with Brand Standards, anticipating and accommodating special requests or last-minute client needs.
• Set up, maintain, replenish, and break down Food & Beverage stations and rooms while ensuring all Program Execution Orders and Standard Operating Procedures are followed.
• Maintain a clean, safe, organized, and well-stocked work environment with constant attention to sanitation, food handling, and overall presentation.
• Demonstrate full knowledge of menus, recipes, and event details to support seamless service delivery.
• Perform opening, mid-shift, and closing duties, including cleaning, polishing, and restocking tasks, in accordance with company standards.
• Collaborate with team members and perform additional duties as assigned to uphold service excellence.

Skills

Serving experience

Communication skills

Team player

Leadership qualities

Job description

Convene Hospitality Group is seeking a Hospitality Service Technician to join our Operations team in a dynamic, guest-centric environment. You will deliver attentive service, work with Culinary, Production, and Technology teams, and uphold our standards to create seamless experiences for clients and guests.

You will support station setup, food and beverage presentations, and ongoing collaboration across departments to ensure every detail contributes to exceptional client experiences and brand