Guest Experience Server

The Crescent Hotels Group; New York (NY); Hybrid; USD 22,000 - 25,000; Full time

Job summary

Crescent Hotels & Resorts in New York City is seeking a friendly guest service teammate to greet guests and serve meals according to our standards.

Responsibilities include taking orders, performing required sidework, answering menu questions, handling the POS system, and ensuring meals meet appearance and quality expectations. The role emphasizes teamwork, professionalism, and guest satisfaction, with tips in NYC locations.

Qualifications

• Greeting and serving guests according to service standards.
• Must communicate in English and work well with others.
• Maintain professional appearance and manners at all times.
• Ability to stand/walk for long periods and lift up to 30 lbs.

Responsibilities

• Take and serve guest orders promptly per service manual.
• Do all necessary set-up sidework as assigned.
• Answer guest questions about the menu.
• Operate the electronic cash register/P.O.S. system where applicable.
• Check food before serving to ensure appearance, temperature and portions are correct.
• Perform any other job related duties as assigned.

Skills

English communication

Team player

Professional appearance

Physical stamina

Job description

Crescent Hotels & Resorts in New York City is seeking a friendly guest service teammate to greet guests and serve meals according to our standards.

Responsibilities include taking orders, performing required sidework, answering menu questions, handling the POS system, and ensuring meals meet appearance and quality expectations. The role emphasizes teamwork, professionalism, and guest satisfaction, with tips in NYC locations.