Guest Experience Server — Food, Beverage & Service

Mohegan Pennsylvania; Wilkes-Barre (Luzerne County); Hybrid; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

Mohegan Pennsylvania is seeking teammates to greet guests, present menus, and explain daily specials. You will take orders with a POS system, serve courses, garnish dishes, and ensure guest satisfaction throughout meals.

The role requires 18+ years of age with a high school diploma or GED, or an equivalent combination of education and experience. Expect shifts up to 8 hours, with opportunities for advancement in a fast-paced casino environment.

Qualifikationen

• Must be at least 18 years of age.
• High school diploma or GED or equivalent combination of education and experience.
• Flexibility to work shifts including evenings and weekends.

Aufgaben

• Greets guests, presents menus, explains specials of the day, answers questions, and makes suggestions.
• Takes guest orders and uses POS System to place orders.
• Serves courses from kitchen and service bars, garnishes and decorates dishes.
• Observes guests to respond to additional requests and determine when the meal is complete.
• Totals bill, presents check, accepts payment, and makes change.
• Promotes superior guest service and assists other servers as needed.
• Performs side duties and maintains cleanliness of counters and tables.
• Checks IDs for legal drinking age and ensures responsible alcohol service.
• Works shifts up to 8 hours or longer as needed.

Kenntnisse

Guest service

POS system

Food service

Allergen awareness

Ausbildung

High School Diploma or GED

Tools

POS System

Jobbeschreibung

Mohegan Pennsylvania is seeking teammates to greet guests, present menus, and explain daily specials. You will take orders with a POS system, serve courses, garnish dishes, and ensure guest satisfaction throughout meals.

The role requires 18+ years of age with a high school diploma or GED, or an equivalent combination of education and experience. Expect shifts up to 8 hours, with opportunities for advancement in a fast-paced casino environment.