Guest Experience Server, Food & Beverage

HEI Hotels & Resorts; Atlanta (GA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Free meals during shift

Free transportation to MARTA

401(k) with matching

Hotel room discounts

Job summary

HEI Hotels & Resorts is seeking an enthusiastic server to provide guests with exceptional service at the Hilton Airport Atlanta. You will greet guests, accurately take orders, and ensure timely delivery while maintaining quality standards and compliance with policies.

Join a team that values family-style leadership, offers meals during shifts, free transportation to MARTA, and a comprehensive benefits package including a 401(k) with matching and hotel discounts.

Qualifications

• Experience in hospitality service is preferred.
• Ability to work in a fast-paced restaurant environment.
• Excellent guest relations and etiquette knowledge.

Responsibilities

• Greet guests in a friendly, courteous manner and explain specials or promotions.
• Record guest orders accurately and repeat back to ensure correctness.
• Input orders into the POS system and relay details to the kitchen.
• Deliver orders promptly, assist with beverages, and check guest satisfaction.
• Maintain compliance with state, federal, and corporate requirements for service.

Skills

Customer service

Team player

Communication

Professional appearance

Tools

POS system

Job description

HEI Hotels & Resorts is seeking an enthusiastic server to provide guests with exceptional service at the Hilton Airport Atlanta. You will greet guests, accurately take orders, and ensure timely delivery while maintaining quality standards and compliance with policies.

Join a team that values family-style leadership, offers meals during shifts, free transportation to MARTA, and a comprehensive benefits package including a 401(k) with matching and hotel discounts.