Guest Experience Server — Fast-Paced & Flexible Hours

Applebee's Neighborhood Grill + Bar; Warren (MI); On-site; USD 22,000 - 38,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Warren, MI is seeking a friendly server who will greet guests, share menu knowledge, take orders, and deliver meals with a smile. You will use the POS system, anticipate guests' needs, and maintain a clean, efficient dining area in a fast-paced environment.

This role requires good teamwork, reliability, and flexibility to work evenings and weekends. Candidates must be of legal age to serve alcohol and able to lift up to 20 pounds.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Confident, outgoing demeanor.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders and input them correctly in the POS using the write, repeat and review rule.
• Serve food and beverages using the Applebee’s TEAM delivery system.
• Pre bus table and sweep the surrounding area to keep it clean and comfortable.
• Collect payment from customers in a timely manner using the QR code or POS.
• Completes daily cleaning work tasks and maintains a clean and safe working environment.
• Anticipate guests' needs in order to facilitate an enjoyable dining experience.

Skills

Customer service

Teamwork

Flexible schedule

Initiative

Outgoing personality

Education

High school diploma or equivalent

Job description

Applebee's Neighborhood Grill + Bar in Warren, MI is seeking a friendly server who will greet guests, share menu knowledge, take orders, and deliver meals with a smile. You will use the POS system, anticipate guests' needs, and maintain a clean, efficient dining area in a fast-paced environment.

This role requires good teamwork, reliability, and flexibility to work evenings and weekends. Candidates must be of legal age to serve alcohol and able to lift up to 20 pounds.